Circular of Shanghai Municipal Tax Service, State Taxation Administration, Shanghai Municipal Finance Bureau, Shanghai Municipal Human Resources and Social Security Bureau and Shanghai Municipal Commission of Housing
Extra Urgent
Shanghai Municipal Tax Service, State Taxation Administration |
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Shanghai Municipal Finance Bureau |
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Shanghai Municipal Human Resources and Social Security Bureau |
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Shanghai Municipal Commission of Housing and Urban-Rural Development |
HSF [2018] No. 95
Circular of Shanghai Municipal Tax Service, State Taxation Administration, Shanghai Municipal Finance Bureau,
Shanghai Municipal Human Resources and Social Security Bureau and
Shanghai Municipal Commission of Housing and Urban-Rural Development on Development and Release of
Action Plan for Further Optimizing Tax-based Business Environment
(2018-2020)
To tax bureaus of all districts, all tax sub-bureaus, finance bureaus of all districts, human resources and social security bureaus of all districts, Shanghai Municipal Social Security Administration Center, and Shanghai Municipal Provident Fund Management Center,
It is hereby announced that the Action Plan for Further Optimizing Tax-based Business Environment (2018-2020) is formulated to thoroughly implement the work plan for optimizing the business environment of the CPC Shanghai Municipal Committee and the Shanghai Municipal People's Government, accelerate the transformation of the achievements of the tax facilitation reform, further optimize the Tax-based Business environment, and effectively elevate the high-quality development level of the tax service economy. Please study the Plan carefully and implement it practically.
Attachment: Work Division and Schedule for Action Plan for Further Optimizing Tax-based Business Environment
Shanghai Municipal Tax Service, State Taxation Administration, Shanghai Municipal Finance Bureau,
Shanghai Municipal Human Resources and Social Security Bureau Shanghai Municipal Commission of Housing and Urban-Rural Development
November 26, 2018
Action Plan for Further Optimizing Tax-based Business Environment
(2018-2020)
For the purposes of further implementing the major decisions and arrangements of the CPC Central Committee and the State Council for advancing the reform of decentralization, control, and optimization of services and for optimizing the business environment, the Action Plan is developed to advance the process of tax modernization, promote the tax facilitation reform, and create a fair and transparent Tax-based Business environment according to the requirements of the CPC Shanghai Municipal Committee and the Shanghai Municipal People's Government on the continuous optimization of the business environment.
I. General Requirements
(I) Guiding Ideology
Take Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era as the guide and the people as the core to comprehensively carry forward the spirit of the 19th National Congress of the Communist Party of China, deeply understand the new requirements for optimizing the tax-based business environment, accurately seize the new trend of international taxation development, adhere to concept innovation, problem-based orientation, data first, and breakthrough in major issues, seize the opportunity from the deepening of the reform of tax collection and management system, utilize the means of integration of service platforms, fusion of service items, and aggregation of service resources, actively establish an internationally advanced tax collection and management system, improve the sense of gain of taxpayers and payers (hereinafter refer to as "the taxpayers") at full speed, enhance the ability of tax governance in an all-round way, and make all efforts to create a world-class tax-based business environment.
(II) Basic Principles
Adhere to overall planning and push forward step by step. Emphasize the optimization of the business environment, deepen the reform of decentralization, control, and optimization of services and push forward the overall promotion of the reform of tax collection and management system, pay attention to the combination of overall planning and key breakthroughs, take a long-term view and focus on the present work, combine exploration, innovation and sound progress, guide the reform in a forward-looking manner, solve problems scientifically, and create an excellent business environment.
Adhere to being problem-oriented and demand-driven. Accurately figure out the weakness in the optimization of the tax-based environment, highlight and solve the "barriers", "pains" and "difficulties" of taxpayers in tax affairs, listen to the voices of the taxpayers, push ahead the reform and solve problems from the perspective of taxpayers, adhere to the combination of optimization of tax-based business environment and the improvement of collection and management effectiveness, and make great efforts to plan a new path for the reform and development of tax modernization.
Adhere to multilateral co-governance and multi-service. Take the thought of Internet+ as the lead to establish a standardized and uniform electronic tax service, rely on Shanghai's all-process integrated online service platform to promote the in-depth fusion of tax collection and management, service innovation and Internet, Big Data, Cloud Computing, AI and other information technologies, and create a new status of three-dimensional and efficient services, highly integrated data, comprehensive credit coverage, and coordinated social governance.
II. Objectives
(I) Overall Objective
To greatly improve the service and management ideas, methods and means innovation capability; to enable the international ranking of tax index for business environment to reach the middle and upper level; and to create a dynamic, efficient, better-experience-based and more open international, legalized and facilitated tax-based business environment .
(II) Specific Objectives
By the end of 2018, the annual tax payment period of the taxpayers shall be reduced to less than 130 hours; the annual tax payment frequency shall be reduced to 7 times; 90% of the major tax-related service items shall be handled online; and 60% of the basic information of tax payment can be shared.
By the end of 2019, the annual tax payment period of the taxpayers shall be reduced to less than 110 hours; 80% of the major tax-related service items shall be handled through "One-Stop Online Handling of Tax-Related Affairs"; and 70% of the basic information of tax payment can be shared.
By the end of 2020, the annual tax payment period of the taxpayers shall be reduced to less than 100 hours; 90% of the major tax-related service items shall be handled through "One-Stop Online Handling of Tax-Related Affairs"; and 80% of the basic information of tax payment can be shared.
III. Tasks
(I) Policy Adjustment
1. Consolidated taxation periods
(1) Streamlined and consolidated resource taxation period Adjust the monthly declaration of resource tax to quarterly or monthly declaration (the taxpayers may select according to the actual situation) to reduce the number of declarations. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(2) Consolidated collection of property tax and urban land use tax. Unify the declaration periods of property tax and urban land use tax in Shanghai Municipality, and implement the consolidated collection of property tax and urban land use tax. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2019)
(3) Consolidated declaration of major and surcharge taxes. Automatically calculate and declare the surcharged urban maintenance and construction tax, educational surcharge, and local educational surcharge when the taxpayers declare the VAT and GST, so that the major and surcharge taxes may be declared at one time. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2019)
(4) Synchronous adjustment time of housing provident fund and social security base. Unify the adjustment time of housing provident fund and social security base of Shanghai Municipality. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development; Supporter: Shanghai Municipal Tax Service. Deadline: Prior to the end of March 2019)
2. Standardization of tax collection and payment
(5) Implementation of personal income tax reform. Implement the transition period policy of the personal income tax reform in an all-round way to ensure that the taxpayers have more sense of gain. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(6) Full implementation of the reform of comprehensive and classified personal income tax. Enhance the data analysis and follow-up management; practically carry out the personal income tax reform and other aspects of promotion work from such aspects as the addition of special surcharge deduction and the implementation of comprehensive and classified personal income tax systems. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2020)
(7) Preparation of the tax development barometer. Closely follow the hot spots of economic development, reform of tax system, collection and management of social security contributions and non-tax income, strengthen statistical analysis, evaluate policy effects, and make suggestions for reference. Pay close attention to the dynamic balance of the social security fund, fully consider all the influencing factors, study the reasonable level of the social security contribution rate in Shanghai Municipality according to the economic development of this municipality, and further reduce the social security contribution ratio of the enterprises. (Sponsor: Shanghai Municipal Human Resources and Social Security Bureau and Shanghai Municipal Tax Service. Deadline: Continuous)
(8) Expansion of the floating range of deposit ratio of provident fund. Increase the flexibility of the deposit ratio of provident fund of Shanghai Municipality, and set the deposit ratios of housing provident fund of the employee himself/herself and the organization to 5% -7% each, and the specific ratios shall be determined by each organization according to the actual conditions. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Prior to the end of December 2018)
3. Implementation of the reform of tax system.
(9) Continuous promotion of electronic invoices. Utilize the electronic tax service platform to issue electronic ordinary invoices of VAT on behalf of individuals and small-scale taxpayers not covered by the scope of updated VAT invoice. Further expand the application scope of electronic invoices, explore and study the cancellation of paper invoices and tax control equipment procurement, and apply electronic invoices in all-around manner. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(10) Implementation of the VAT rebate policy. Put the policy related to the VAT retained for rebate according to the scope of pilot of VAT retained for rebate and propose suggestions to the State Taxation Administration on the establishment of an institutionalized system of tax retained for rebate. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(II) Process optimization
4. Streamlining of the documents for handling tax affairs
(11) Adjustment on the confirmation basis of deduction items of land VAT. Take the invoices as the confirmation basis for the land VAT about the deduction items of transfer of old housing; take the deed tax payment voucher as the confirmation basis in case that no invoice is available; and take the appraisal report as the confirmation basis in case that no invoice or deed tax payment voucher is provided. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(12) "Free-of-completion" for declaration items. The electronic tax service will actively push the data collected and processed by the big data platform to the tax channels of taxpayers, so as to realize the pre-completion and preview of the declaration information, by which taxpayers only need to supplement and confirm a small amount of supplementary information to achieve an optimized and integrated form and realize other efficient declaration deduction process. Promote the "free-of-completion" service for second-hand housing transactions and provide the "free-of-completion" service for tax types related to second-hand housing transactions. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(13) Streamlining of the procedure for handling refund of extra payment. Cancel the provision of paper vouchers such as tax return forms and copies of tax payment vouchers, if the information of tax declaration and payment is queried by a taxpayer in the Golden Tax Project Phase III Tax Collection and Management System when handling with the tax refund and credit for extra payment; promote the electronization of refund for extra payment, and realize the all-process online handling of refund application, rebate review, and tax refund from the Treasury with the time reduced by 30%. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(14) Streamlining of the documents, forms and certificates required for withdrawing the provident fund. Utilize the information sharing system to streamline the documents required for withdrawing the provident due to purchase of a residential house in Shanghai Municipality or early retirement, and the documents required for the non-cooperative bank to continuously withdraw the provident fund for loan repayment; and reduce the elements of bank cards for withdrawing the provident fund due to rental. Cancel the completion of the application form by the applicant for such businesses as withdrawal of provident fund at retirement. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
(15) Establishment of ID card number as personal unique certification code. Handle with the affairs with the ID card numbers instead of the provident fund account numbers of employees, so as to reduce the time for organizations to query the provident fund account numbers. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
5. Streamlining of the handling process
(16) Streamlining of the registration process. Streamline the business registration. Coordinate to collect all the tax-related information of the taxpayers by the Administration for Industry and Commerce at the time of establishing registration, and implement the one-day settlement of 10 tax initiation items of a new taxpayer. Streamline the cancellation process. Immediately handle with the cancellation request of a taxpayer that meets the conditions for immediate handling, and facilitate the exit of market entities; streamline the cancellation process and shorten the handling time. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development and Shanghai Municipal Tax Service. Deadline: Prior to the end of February 2019)
(17) Realization of the automatic conversion of financial software. Disclose relevant interface standards, employ such methods of import of documents like xml, and direct access of financial software to realize "one-click tax declaration"; provide free financial statement conversion tools; and grope for the relevant work of conversing financial statements into income tax returns. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(18) Implementation of accommodative and prudential regulation. Reasonably determine the error of declaration mantissa, and allow reasonable mantissa error when value-added tax declaration is compared. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(19) Optimization of the administration and service of departure tax refund for overseas tourists. Further improve the quality and efficiency of departure tax refund management, continuously expand the number and scales of tax-free stores, and optimize the services of tax-free stores and agents. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(20) Optimization of the process for online provident fund businesses. Optimize the business of payment suspension of provident fund accounts of employees for organizations, cancel the business of payment suspension for account to be transferred out and account to be cancelled. The organization is allowed to select to transfer the employee's personal provident fund account directly to the new organization or the centralized sealed special account of housing provident fund, according to the existence of labor relation with an employee. Cancel the message verification when the organization handles with the seal-up and other formalities. Realize the electronic connection of the remittance and re-payment center, relax the restriction on the month of deposit by the seal-up business, and add the reminder of personnel change. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
(21) Optimization of the process for loan with the provident fund. The time of personal pure business of housing loan with provident fund is shortened from original 49 working days to 19 working days. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
6. Handling of all tax-related affairs online
(22) Promotion of the mobile tax service. Actively drive the tax service items with a wide coverage and high application frequency to the mobile terminal and drive to realize the "mobile tax handling", "tax handling by fingers" and "one-click tax handling" for more tax service items. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(23) Signing of tripartite agreement online. Qualified enterprise and natural person taxpayers may complete the bank and tax contracts online without the need to go to the halls and banks. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(24) Realization of the online processing of preferences for corporate income tax. Realize the complete online processing, service and management functions, such as digital verification trace, electronic data collection and online feedback interaction, for the preferential policies of corporate income tax managed by multi-departments through the enterprise service platform of the municipal government. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(25) Implementation of list items. Gradually realize "One Stop, One Trip, One Paper" or "No On-site Handling" of major tax-related affairs for taxpayers, reduce the number of times the taxpayers go to the tax service halls and reduce the tax burden of the taxpayers through the simplification of the tax-related business process links and documents for handling tax-related affairs. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(26) Optimization of online correction function. Taxpayers are allowed to correct the declaration errors of various kinds of declaration, pre-payment, and final settlement data caused by the taxpayers during the declaration period online. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of March 2019)
(27) Improvement of online change function. Coordinate with the Administration for Industry and Commerce to realize the online change of tax-related information of taxpayers. Realize the entire online change and release of tax control tools. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2020)
(28) Issuance of electronic tax-related documents and tax payment certificates. Realize the issuance of form-type Tax Payment Certificate online based on the issuance of document-type Tax Payment Certificate via the online tax service. Realize that electronic cause statement documents are issued by Golden Tax Project Phase III Tax Collection and Management System for common punishments; and realize the electronic push and receipt of tax-related documents. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2020)
(29) Realization of the one-stop online handling of corporate business of provident fund. Realize the one-stop online handling of all 13 business items involved with the payment and deposit of organizations; realize the non-face-to-face approval of "withdrawal of provident fund without house rental", handle the business completely online, open the loan appointment and progress query channels, and open the functions of Alipay City Service and query of provident fund via WeChat account at the same time. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Prior to the end of March 2019)
(III) Information Integration
7. Realization of one-stop online handling of tax-related affairs
(30) Gradual expansion of online handling scope of tax-related affairs of real estate transactions. Join with such departments as real estate registration and housing management to improve the experience of handling with tax-related affairs of real estate transaction and increase the collection and management efficiency by accepting all affairs at once, streamlining the process and shortening the time limit. In addition, gradually realize joint online business processing of real estate transaction restriction, tax service and registration; streamline the acceptance data of part preferential policies and cancel some paper certificates under information sharing. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(31) Further application of “Single Window”. Include some qualified zero-rated taxable services into the “Single Window” for tax refund declaration and implement paperless declaration management. Furthermore, promote the implementation of export information of customs declaration in different places of export enterprises in Shanghai in “Single Window”. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(32) Optimization of the management on corporate income tax of consolidated tax payment enterprise. Improve the collection and management process of corporate income tax for consolidated tax payment enterprise, and promote the sharing of information related to corporate income tax across provinces. Realize online filing for head office and branch of enterprises that pay corporate income tax consolidatedly in Shanghai. Handle online filing via electronic tax service rather than tax service hall for information such as the name, level, address, post code, taxpayer's registration number and competent tax authority of the head office and branch of consolidated tax payment enterprises which operate cross-regionally. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(33) Implementation of online registration for general taxpayer of VAT. Adopt intelligent registration for general taxpayer of VAT, without manual intervention; handle the registration of general taxpayer promptly to shorten the filing time. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(34) Declaration of vehicle purchase tax online. After the taxpayer inputs personal information, invoice information and vehicle certificate information in the electronic tax service, the system will automatically match and generate the tax return of vehicle purchase tax, realizing online processing of declaration, payment, generation of electronic duty-paid certificate and duty-paid proof, etc. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2019)
(35) Implementation of online processing for individual with fixed period and quota. Realize over standard automatic reminder for individual with fixed period and quota; apply for quota adjustment online, and implement online processing; furthermore, realize self-one-click declaration for individual with fixed period and quota. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2020)
(36) Cancellation of cross-regional declaration registration. Strengthen the management of enterprises operating cross-regionally through project management, and realize online declaration and rate payment for enterprises to Shanghai with no need to go to the tax service hall. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(37) Realization of basic coverage of “One-Stop Online Handling of Tax-Related Affairs” for provident fund business. Implement the query function of individual provident fund detail, individual provident fund loan information, loan repayment information in the “One-Stop Online Handling of Tax-Related Affairs” platform; and gradually realize the uniform acceptance of all kinds of deposit certificate business, provident fund unit business, individual payment of provident fund, withdrawal service, as well as preliminary acceptance, change and repayment business of individual provident fund loan in such platform. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
8. Improvement of information sharing
(38) Realization of tax-related information sharing. Achieve online information transmission of land grant and rate payment data with the natural resources department, and realize online declaration and payment of farmland conversion tax. Share the electronic Tax Clearance Certificate with the industry and commerce department, etc. in real time through provincial information sharing and exchanging platform. Promote data integration of the Golden Tax Project Phase III system, management information system of VAT invoice, auditing system of export rebates, and social security contribution system, etc., enhance data sharing between departments, and strengthen data standard and quality management. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2020)
(39) Further promotion of bank-tax interaction. Further study and expand the scope of shared information of bank-tax interaction, continue to improve the bank-tax interaction online platform, facilitate the development of bank-tax interaction platform to mobile terminal, and further promote the credit sharing incentives such as bank-tax interaction. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(40) Advancement of foreign transfer and renewal of provident fund. Continue to implement the operation of national housing provident fund foreign transfer and renewal platform of the Ministry of Housing and Urban-Rural Development, speed up access to real-time settlement system, realize high-efficiency “account transfer”, and raise the account security of worker and transfer convenience. (Sponsor: Shanghai Municipal Commission of Housing and Urban-Rural Development. Deadline: Continuous)
(IV) Service innovation
9. Application of multiple tax payment carriers
(41) Expansion of the collection and payment way of social insurance premium and non-tax income. Expand diversified payment channels for social insurance premium and non-tax income, explore integrated platform for information sharing, rely on the community affairs acceptance center, and extend the payer's off-line processing place, to reduce trouble. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2019)
(42) Diversification of tax payment ways. Gradually implement online banking and mobile banking tax payment to facilitate taxpayers in tax payment. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
10. Utilization of intelligent tax services
(43) Integration of consultation and publicity. Implement intelligent identification. Improve the taxpayer portrait and intelligent analysis management, establish an active sensing mechanism to prompt the taxpayers by collecting and analyzing the system operation and other behaviors of the taxpayers and tax cadres, carry out accurate publicity in combination with tax consulting hot spots and demands to improve the service experience. Integrate publicity material production, accurate classification push, and intelligent analysis and management into the platform of electronic tax service, form a close-loop integrated publicity model to enhance the influence and penetration of publicity. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(44) Intelligent tax service venues. Introduce intelligent robot and other information technologies, provide convenient tax guide, self-help tax service and intelligent consulting, etc., promote the intelligent transformation of the tax service hall, to realize self-help and informationalized tax service. Timely study and solve the tax problems of taxpayers to achieve dynamic regulation of tax service resources through the regular tracking, collection and analysis of tax service indexes. Carry out the “online reservation” system for some tax-related business pilots, explore the classification and grading reservation mechanism for taxpayer, and finally realize “full coverage” of online tax service reservation. Implement intelligent approval. The electronic tax service divides tax service matters into three types by business type: whole-process online automatic settlement, whole-process online audit settlement, and online-offline integrated settlement, transform the audit points of each business item into intelligent approval rule, realize intelligent initiation and approval of business process to further improve efficiency, and shorten the processing time of application items. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(45) Promotion of intelligent consulting. Set up an intelligent voice system for hotline 12366, utilize voice recognition, semantic comprehension, intelligence knowledge base, deep learning and other artificial intelligence technologies, and realize virtual seat intelligent online response. Improve the intelligent reference knowledge base and improve the consultation accuracy. Guide the taxpayers to use intelligent voice and online consultation, etc. for consultation. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(46) Optimization of tax credit evaluation. Expand the query channel of tax credit. Provide open and convenient tax credit self-query channel for taxpayers to query their tax credit evaluation level and tax credit deduction detail in real time; and realize whole-process online processing of supplementary evaluation and re-evaluation of tax credit via the electronic tax service. Apply the dynamic credit score system. Establish a dual system of dynamic credit and risk of electronic tax service, rely on big data platform, provide corresponding value-added services and control means aiming at the credit and risk degree, and realize differentiated management and service for taxpayer. Provide tax service with high convenience and fast audit for users with high dynamic credit. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(47) Striving for demand integration. Utilize information means to integrate the tax inquiry, tax service complaints and demand management data and process, and realize intelligent, standard and professional tax analysis through the closed loop management of demand collection, processing, feedback and analysis. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
11. Enhancement of social collaboration
(48) Realization of O2O delivery of tax-related documents. Connect with modern logistics to realize the O2O delivery of tax-related documents and launch pilot cooperation projects between tax service, enterprises and postal service. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(49) Realization of "going-out" of tax affairs handling of associated businesses. Enhance the interaction with all departments and gradually settle the tax-related affairs handling windows of associated businesses in administrative service centers, community or sub-district service centers and other comprehensive administrative affairs halls. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(50) Promotion of the hall-free construction of self-service tax handling terminals. Further optimize the functions of self-service tax handling terminals and gradually settle such terminals in all banks, administrative service centers, economic parks, commercial buildings and other venues. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(51) Provision of supports to the tax-related professional service organizations for healthy development. Combine with the credit rating of tax-related professional service organizations and the tax credit evaluation of taxpayers to whom they are agents to carry out classified and graded management and promote the healthy development of the industry; provide special services against the industry characteristics to improve the efficiency and pertinence of services; and grope for the cooperation with tax-related professional service organizations to give full play to the role of leverage and jointly establish a modern tax service system. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(52) Groping for a new interaction mode with economic parks. Establish a rate evaluation system of economic parks, tie the credits of investment promotion enterprises with the park credits, and provide differential management and services; provide a centralized tax service green-channel for park enterprises and handle with the tax service demands of park enterprises in a batch manner; and promote the construction of "tax service post-station” to extend the tax service outlets and self-service tax service terminals to the economic parks. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2019)
(53) Expansion of the scope of application of tax credit evaluation results. Further share the information of tax credit evaluation results and major tax-related violation cases with other government departments to realize joint awards and punishments and improve the value-added application of such results. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2018)
(54) Launching of a pilot program of tax assessor. Adopt the idea that "the taxpayers actively participate in for in-depth assessment and listen to the assessment suggestions for improvement” to establish a tax assessor work platform and a team, and form a normal, multi-form and meaningful new mechanism of communication and exchange. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(V) Standardization of law enforcement
12. Promotion of standardized law enforcement
(55) Full implementation of the "three systems". Develop and promote the implementation plan for pilot work of three systems, direct the pilot organizations to develop pilot methods, orderly expand the pilot scope, explore the information platform, and summarize the experience of pilot work. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of December 2019)
(56) Compilation of special topics on tax policy. Combine with the development demand of local economy and select special topics to compile tax policies for the reference by relevant departments and the use by taxpayers. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(57) Enhancement of the comprehensive utilization of three-party information in large enterprises. Enhance the three-party information sharing mechanism of large enterprises, and regularly acquire three-party data such as real estate and land information and industrial and commercial equity change information of large enterprises. (Sponsor: Shanghai Municipal Tax Service. Deadline: Prior to the end of June 2020)
(58) Reinforcement of the risk control of enterprises. Further clarify the requirements for risk control of new enterprises, elaborate the measures, develop operational measures, continuously improve the effect of process and post control, promote classified and graded management, and establish a just and fair tax order. Play the role of electronic guardrail and further enhance the ability of tax risk prevention to escort the optimization of the business environment. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(59) Groping for the classified management of corporate income tax liquidation declaration. Classify and grade the enterprise applying for closedown and liquidation according to the enterprise's asset scale, liabilities, operating time, invoice received or not and other conditions, so as to apply different corporate income tax liquidation management procedures. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
(60) Improvement of service for and research on emerging industries. Apply to the tax authorities in advance in case of any tax-related matters not clearly defined in the existing tax laws and regulations as for the new industries and forms of business engaged in by large enterprises and the tax authorities will study and analyze such matters in a timely manner and put forward risk response recommendations. (Sponsor: Shanghai Municipal Tax Service. Deadline: Continuous)
IV. Guarantees
(I) Enhancement of ideological understanding. Optimization of the tax-based business environment is the internal requirement and an important component to promote the tax governance system and governance capacity modernization. We should fully understand the great significance of this work, earnestly enhance the sense of mission and sense of responsibility, adapt to the new tasks and new requirements of the new era, profoundly change ideas and concepts, and fully promote the implementation of various measures for optimizing the tax-based business environment.
(II) Realization of steady and orderly implementation. Rely on the uniform deployment of the CPC Shanghai Municipal Committee and the Shanghai Municipal People's Government to focus on optimizing the strategies and paths of tax-based business environment, comprehensively consider the relevance and synergy of relevant reform measures, and adhere to the overall promotion, major breakthroughs and implementation step by step. Combine the top-level design with the practice at the grass-roots level, select the free trade zones and some regions to take the lead in the pilot projects, ensure the orderly and steady implementation of the measures, accumulate experience in the pilot process, continuously enrich and improve the reform measures, and carry out in-depth implementation.
(III) Sticking to follow-up and performance. Establish a double guarantee system of the combination of external evaluation and internal correction. Establish a taxpayer-centered external evaluation system, gather the information of taxpayer satisfaction surveys, business environment evaluations and jamming points in tax handling reflected by thorough investigation, comprehensively evaluate the implementation of various actions and tasks, and put forward suggestions for improvement. Establish an internal correction system and combine with external judgment to assess the implementation performances of various measures, and investigate the responsibilities of and interview the organizations and departments that are not effective in implementation, exceed the implementation time limit, even cause negative public opinions.
Information Disclosure Attribute: Disclosure upon request |
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Shanghai Municipal Tax Service, State Taxation Administration Undertaken by the Tax Service Department |
Issued by the Office on December 3, 2018 |